CGS™ provides several integrated management capabilities to support your journey to improved security:
Security strategies are often static documents that are poorly communicated and little used. Increasingly, they must demonstrate clear alignment with the needs of the business. Without strategic guidance, teams end up following their own stove-piped paths, making it impossible for the organization to achieve its goals.
CGS™ captures and visualizes security strategy holistically, from top to bottom (strategy to operations) and from end to end (inputs to outcomes), combining IT and physical security domains into a single approach across all teams and functions. CGS's unique visualization allows personnel at any level - from the C-Suite to the security analyst - to see and understand their role in the security program and how it supports business objectives. This creates clarity, consensus and a unified understanding of how everything interacts to achieve the goal.
Without execution, even the best strategy is wasted. We call this 'strategy leakage', which contributes significantly to loss of performance and wasted resources. Many solutions offer insight into strategic performance, but do not complete the cycle to turn insight into action.
CGS™ closes the execution gap by leveraging the strategy model to create line of sight between strategic objectives and the specific actions that achieve them. Actionable information is presented to users through role-based cockpits for decision making and taking action - driving strategy execution at the operational level. This includes the ability to initiate outputs by automating tasks directly or through your existing tools. The strategy execution capability in CGS supports the PDCA (Plan-Do-Check-Act) and OODA loop (Observe-Orient-Decide-Act) decision support methodologies, making them part of everyday work.
Agile Strategy Management
Today's successful security strategies must remain agile to keep pace as threats and opportunities shift, business direction and priorities change, and resources get reallocated. Security resources (people, processes and technologies) must be re-orchestrated quickly to achieve results. But even simple changes like communicating a new priority can take weeks. Senior management must anticipate changes a long way ahead because of the lag in the change taking effect. In the world of security, this lag exposes the organization to long periods of increased vulnerability. What is needed is a way of quickly turning the ship on a dime.
CGS™ provides executives with the ability to adjust strategy quickly and rapidly cascade changes down through the enterprise to realign processes, resources and roles to the new direction. This enables change to be driven systemically and programmatically without delay. Without this capability, strategy and operations become out of step, and resources are wasted fighting the last war, not the next one.
Security is no longer an 'IT problem', but is being recognized as a management problem. Among other things, this means more scrutiny on cost and performance. With increasing pressure on security budgets, shouldn't your next investment be in getting better security out of what you already have?
CGS™ manages security as an integration of people, process and technology, providing real-time process analysis that shows how the performance of each component is contributing to the delivery of security results. Performance issues, and the right people are notified and empowered to take action. Performance indicators and improvement mechanisms ensure that performance is visible, and is relentlessly focused on to reach desired levels. Continual improvement becomes a de facto way of doing business, instead of being an occasional assessment exercise by an external Lean or Six Sigma team.